What our patients say

There are many reasons why patients come to Kreate Dental - from looking after their general dental health to improving their smile with cosmetic dental treatments. No matter the patient’s story, we pride ourselves on providing exceptional dental care to everyone in our Rugby community. Positive patient feedback means the world to us.


Staff were all friendly and welcoming and Dr Emma made me feel at ease. She dealt just with the emergency problem I’d booked an appointment for although obviously seeing I had other work needed, but didn’t put any pressure on for me to get those things done. I will be back, and have booked another appointment already, and for someone who normally hates going to the dentist that’s saying something!

Krisha White

I have bitten the bullet and booked in for cosmetic dentistry after putting it off for many, many years. To date I've had a comprehensive consultation with Emily, felt very relaxed with her, at ease and have agreed to treatment within the next month. Emily comes across as totally professional, approachable and easy to relate to. The proof of the pudding will be in a few weeks time when treatment is complete.

Mrs Hall

For someone who literally hates visiting the dentist - I can’t thank the staff at Kreate Dental enough for making me feel at ease, explaining things thoroughly to me and most importantly, not coming away feeling like I’m being advised of dental work I may need just for the money aspect! I saw Dr Lee today and both he and his dental nurse (I’m sorry I didn’t catch her name) were both so lovely! Also the blonde lady on reception and Lucia were very pleasant and so helpful too and provided me with a breakdown including costs of what needs to be done. Thank you for not sending me away a nervous wreck!

Siân C

Great practice. Every member of staff is so friendly and helpful. Had a filling done today by Rimi and Brodie. Every step was explained to me as I’m a nervous patient and the process was quick and painless! Thank you both 🏼 also special shout out to Bonnie (my cousin) who I know works hard!

Elise Nicholson

Probably the best dentists I've ever visited. The reception staff are lovely and the dentist sat down and explained everything to me which I've never experienced before! I imagine if you are a nervous patient they would really make you feel at ease. Highly recommend this dentist surgery

Donna Bouchard

Really happy with my dental visits. Profession staff and always leave happy. However, the biggest compliment to Emma and Brodie is that my daughter who has significant special needs and has always been terrified of the dentist, is now finally happy to go and Emma has sorted her out from a girl who would not brush her teeth to now where she is happy to have them cleaned and looks after them herself. Thank you Emma, you’re amazing!

Alison Askin

These guys are all amazing, from the lovely friendly ladies on reception to Dr Rimi and her lovely assistant. I had a hygiene clean today with Dr Rimi, and I have to say that she was so gentle with her cleaning that now all my anxiety has gone from visiting the dentist. Looking forward to my next visit.

Debra Winter

Soon as I arrived and got into the dentist chair, any nerves disappeared and Emma made me feel so at ease the whole way through. The whole appointment Emma explained every single thing she was doing which made me feel calm. I was constantly asked how I was doing and Emma made sure I was okay throughout. I couldn’t recommend her enough. Loveliest dentist I’ve ever been to.

Fern Cavanagh

The dental experience was very relaxed and i enjoyed the fact the dentist made me feel at ease. I would recommend them to all my friends.

Christopher Stapley

I have been using Kreate since they came in to the area for all things teeth and they provide an excellent service. The entire team are friendly, professional, hugely knowledgeable and passionate about what they do. The service provided by Emma and Brodie in the actual check ups is always first class.


I hate, or maybe now, USED to hate the dentist. I see Dr. Emma, and she is super friendly, apart from pulling my teeth out... she makes me feel super relaxed before we even get started, and then when she does, she constantly checks in with you to ensure you are ok. I visit as a private patient and don't think the prices are too unreasonable either.

Jaylo Says

Dentist was extremely friendly and very good with my young son as was his assistant. Reception staff were also really friendly and gave hun stickers. He loves going to the dentist now!

Bailey Haynes

Omg this really is the best dentist I’ve ever been to. All staff here are lovely. Just seen Yasir, hygienist. 100% recommend the a dental practice 😊

Julie Bond

Staff are great. Emma is a fantastic dentist. I highly recommend her. She is very experienced and professional and has a great way with the clients. She give great advice. Off to but the special super floss!

Beverley Hayward

This once-rundown small local dentist has been transformed by Mihir Shah into a smart contemporary practice with a wide range of services and great staff. They fit me in this morning at short notice and dealt with the problem quickly and efficiently. Most friendly, too.

Nicholas Marsh

I had an appointment with the Hygienist, Sorry I cannot remember her name but she was lovely, made me feel so at ease, no injections like I had previously, no sensitive teeth or after affects, thank you.

Cheryl Cleary

Saw Emma and it was the best experience I've had with a dentist so far! Made me feel at ease, and she answered every question that I had. Would highly recommend!

Billy Cavanagh

Very happy with the professional and friendly service always offered to me and my girls . I’ve never had to over wait for my appointments. Everything is always explained. Very happy customer and would highly recommend. Thank you.

Hayley Smith

Top notch service! Dr Emma was so pleasant, she took time to explain every aspect of my treatment and answered all my questions. The staff are so kind and accommodating and the environment is so clean and beautiful! Definitely found my permanent dentists!


I had a check up and saw the dentist and hygienist. Thankfully all was good. Ben, the dentist was calming, not that I needed it. Very through. The hygienist was excellent. A very good job done. All staff as usual were polite and exceptional. The total cost was a surprise. More expensive than I expected? I'm sure this is what stops people from visiting dentists? This is so important for health.

Michael Ball

My first appointment was handled with such care, patience and overall excellence. I felt heard and not judged. Really grateful for how friendly everyone was, and shout out to the reception staff for creating a warm waiting area!

Zara Mordi

I had my wisdom tooth removed with Dr Bizhan Shokouhi and couldn’t be more impressed with the procedure. He clearly explained the process, what to expect and the procedure was as painless as possible.

Samantha Dunlop

I had a root canal by Taison and Bonnie. They took great care and the process was painless! Really friendly and professional

Erin Walter

Great service every time I visit - super informative and reassuring and always so pleasant walking and having that personalised experience with the whole team makes the journey there so worth it! I always feel well looked after and that im getting the best and correct treatment! Thank you kreate!

Kiren Modi

Both were very welcoming and polite, made my 9yr old daughter feel at ease during her visit as she was really nervous.

Nichola Bates

I’ve been getting my teeth cleaned at Kreate for over two years and couldn’t recommend the practice enough. The oral hygienist Seema does fantastic work and the team is always super friendly and professional!

Katie Smith

What a great practice! I came here for a dental emergency appt. The practice looks very clean and welcoming. The staff are all friendly and professional and the dentist Rimi was fantastic! Thank you very much for looking after me!


Brilliant people, the dentist, assistant and reception people were lovely and welcoming, put me at ease as soon as I walked in. Carefully explained what they were doing and recommended some great things for me to try. Excellent service, highly recommend, especially if nervous of the dentist like me! Faultless, I really couldn’t have asked for better. Thank you 😊

Esther Knight

I was initially very nervous as had not visited the dentist for 5 years. Rimi was absolutely brilliant, put me at ease straight away. She was so professional and explained everything as we went along. Bonnie was also very lovely and professional with a lovely calming voice that also put me at ease. I am looking forward to having a more confident smile as my treatment progresses. The building is so clean and the reception staff were also very friendly.

Angela Keily

I have been scared of visiting a dentist since a child. I had my first appointment with Emma a couple of months ago, she put me at ease straight away, very warm and kind which made me feel better instantly. I’ve had a few things done now, all entirely painless! Emma has also gone above and beyond and seen me for some Emergency appointments with short notice which I’ve been so grateful for! All in all a fantastic experience and I have recommended Kreate to everyone already!

Jessica Ruberto

I came to the surgery yesterday, cam I first of all say the reception staff are amazing and so friendly. The dentist was amazing and made me feel at ease. Could not recommend a better dentist practice.

Michelle Skinner

My son has been coming to Kreate since just after his 1st birthday & he’s now 6. They have always been so polite and friendly, and I’ve never had any issues. My son sees Emma & more recently he’s seen Ben. Both are so nice, and he’s been completely relaxed with them both. I would throughly recommend.

Lyndsey Belsey

We had a wonderful visit to Kreate dental today, from the moment we arrived the receptionists were friendly and helpful and the dentist we saw, was so lovely she took her time to make the children feel comfortable and at ease! A fantastic practice. would highly recommend.

Jo Watts

The surgery itself is very clean and tidy and the receptionists are always polite and happy to help. Emma is amazing, she is mine and my 1 year old daughters dentist. She is very friendly, caring and patient. Highly recommend Kreate Dental

Alisha Varley

The dental practice was very clean and tidy. Modern up to date equipment which gave instant results All the staff were professional, polite and knowledgable. Everthing was explained in great detail and I was impressed with the service, from reception, hygienist to dentist. No problem with car parking.I would definitely recommend this practice.

Phillip Crowther

I have been seeing Emma for a few months now and she is always so bubbly that she makes you feel relaxed and goes through with you everything she is doing. All the staff are lovely, welcoming and happy. Best dentist ever and thank you all ladies, keep up the good work 😁👍

Kerry Annett

Couldn’t be happier with my final appointment my new teeth feel and look great see you in six months thank you so much dr Taison Lee and all the lovely people in this dentist paul

Paul Ryan

Cannot express my gratitude enough for the warm, understanding and friendly treatment we had at Kreate Dental today. Thank you from the mum of a very anxious child.

Kirsty Randall

Emma is an excellent dentist. Her expertise and attention to detail is second to none and I wouldn't go anywhere else

Deborah Minchington

Amazing service, couldn't of made me feel more at ease, reception staff are lovely and welcoming, I was made aware of all issues and how best to resolve them. Very informative and comforting. Thank you so much, so glad I've found this dentist.

Georgie Phillips

Had a hygiene visit for staining build up. Very efficient and customer service was excellent - was made to feel very at ease :)

Annabel Walters

Remi is brilliant with my children, very encouraging and informative. They enjoy coming, thank you

Katie Hewett

I was so pleased that Kreate were able to see me at 1 hours notice as I was in a lot of discomfort, tooth was extracted and starting to feel better

Martin Batts

100% recommend this dentist. I’m not a big fan of dentists but Emma made the experience so simple and easy. Thank you so much to everyone at Kreate, you are the best!

Daniel Davies

I'm really happy with Kreate Dental. They really went over and beyond my expectations. Thank you so much Mira. Super Legend! I hadn't been to the Dentist for many Years and felt really self conscious about my teeth. It's was all good vibes as soon as I stepped in. The Receptionists had great energy. I had a quick chat with Dr. Mihir Shah who reassured me I was all good and referred me to Mira Michel. Mira made me feel really comfortable and explained every step of the procedure and it was all done in no time. Couldn't be happier. Amazing work.


Called for an emergency appointment, receptionist was very understanding and helpfull and arranged an appointment with Emma today, arrived with a very painful mouth, came out feeling so much better, only a temporary fix for now, but I have no hesitation about returning for my follow up appointment, would definitely recommend Emma, she explains everything she is doing step by step, and continually makes sure that you are feeling ok. Would definitely recommend this practice.

Kim Miller

Had to go in for both a check up and the first stage of my root canal, although my anxiousness was extremely high the staff were perfectly understandable and did everything within their power to help make the appointments as calming as possible. My second appointment went as well as the staff were able to accommodate due to no fault of their own, the immediate care was outstanding and they have helped calm my dental anxiety.

Luke Davis

I don't usually leave reviews but I need to this time. I had pain in a front tooth for 2 weeks over Christmas and was absolutely terrified I'd lose my tooth. I had an emergency appointment with Dr Rimi Gill today. I was in an absolute blubbering mess but she was the kindest, most patient dentist I've ever seen. Her assistant Brodie was lovely too. They reassured me and explained everything. I now feel much better and am more confident that if anything was wrong with my tooth it would be sorted out. Thank you so much!


Wowed on my first visit. Appointment had to be moved around a little bit but was proactively contacted by the wonderful Lucia who kept me informed and gave me options. On arrival Lucia was extremely friendly and talked me through all the treatment options, services they offer and ways to pay. Honestly think she's the friendliest dental receptionist I've spoken to. Emma (and her dental nurse Beth) were fantastic. Emma made me feel very much at ease very quickly on arrival. I have a history of anxiety at the dentist and quite a lot of treatment to be done but Emma took time, care and attention and explained everything to me, have me time to answer questions and was extremely transparent on price. Every member of staff was extremely friendly and said hello and made me feel welcome. Having spent last year at a great (but v expensive) Harley Street practice, can honestly say so far that Kreate has exceeded all expectations and I'll be sticking with them for the foreseeable.

Rebecca Brett

I came to Kreate Dental for the first time a couple of years ago for a filling and was treated by Dr Emma, who I remain with today. It is always so quick and easy to get an appointment. Emma is lovely, talks you through everything and always makes you feel at ease. All of the staff are amazing at what they do and the receptionists are always so welcoming and lovely. I have since gone on to have other treatments (including invisalign) and can’t imagine going anywhere else. I now live in London however I always come back to Kreate. I used to dread going to the dentist before I came to Kreate however now I look forward to my appointments!


Find us

Find us

Kreate Dental

Visit us

320 Hillmorton Rd
CV22 5BP

Speak to us
01788 579 886
Opening times